BOOKING POLICY

EFFECTIVE April 16, 2024
We require a credit card to hold your appointment.Full payment at the time of booking is not required.

We understand that sometimes, unexpected delays can occur, making schedule adjustments necessary. If you need to cancel your appointment, we respectfully request that you call the shop to cancel or reschedule any time before your appointment to avoid a cancellation fee. Cancellations and reschedules can easily be made by calling your Barrelli Barber location.

There is no penalty for canceling or rescheduling BEFORE your appointment time. Any cancellation or no show without a call before your appointment time will result in a cancellation fee equal to 100% of the reserved services.

Why have we made this change?
Quite simply, if a client doesn’t show, our barbers can’t make a living. In addition to not getting paid for the service missed, they turn away other customers with the expectation that their schedule is filled. With a marked increase in the number of no shows, we’re putting this in place to protect our barber’s livelihoods. As a company, we value our staff as a top priority and support them 100%. We appreciate your understanding and support of your barber as well!

Thanks for being cool and for your support of your Barrelli barber.